Return, Refund and Cancellation Policy

Return and Refund Policy

If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Happiness Delivered will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 5-7 days for your return to be processed.

Discounted items are not eligible for a return.

Happiness Delivered will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

 

Cancellation Policy

For Cancellations please contact the us via care.hdelivered@gmail.com or you can simply cancel through the application by visiting My Orders inside the application.

Within the period of first 7 days, after purchase customers can initiated the cancellation & once cancellation is approved till 1-3 days refund will be processed and in 7-15 days amount would be reflected  in customer's bank account